Refund Policy (Withdrawal)

Effective: September 7, 2026

1. General right of withdrawal

You may request withdrawal within 7 days of the payment date or the date the Service became available, except where Article 2 below applies.

2. When withdrawal may be limited (nature of digital content)

Software licenses are digital content, and withdrawal may be limited in the following cases. The Company clearly discloses this at checkout and obtains the user's consent.

• The license key has already been issued/activated and use has begun
• The Service was actually used during a subscription period (for the portion used)

Where the above disclosure and consent were not obtained, withdrawal remains available under the law.

3. When a refund is available

• The license has not yet been issued or activated
• A defect or serious error makes normal use impossible and the Company fails to resolve it within a reasonable period
• The Service was not provided due to the Company's fault
• Other grounds provided by applicable law

4. Cancellation and refunds for subscriptions

• You may cancel before the next billing date; billing then stops from the next cycle.
• Whether a partial refund applies to an already-started cycle depends on whether use has begun and on applicable law.

5. Refund method and timing

• Refunds are, as a rule, made to the original payment method.
• Domestic payments (Toss Payments, etc.) and international payments (Paddle, etc.) are processed under each provider's policies and procedures; card cancellation/refund posting may take several business days depending on the provider.
• The Company processes a valid refund within the period set by applicable law from the date the request is confirmed.

6. How to request a refund

Email us your order details (order number or payment email, payment date, and reason):