How to use the live demo consoles

With no install and no login, try the real web viewer consoles for EdgeReach and SupportReach (NetServ's ServerKit ViewerGateway) right in your browser. The demo streams a live screen from a synthetic device, so you can see the console and the flow without any real machine or customer data.

Using this demo

1. Click a button above — the console opens in a new tab and connects automatically (the status turns ● live).
2. A live screen appears within a second or two — an industrial HMI for EdgeReach, a support desktop for SupportReach.
3. The fps readout (top-right) shows the frame rate; Disconnect ends the session.
4. The demo device is synthetic, so keyboard/mouse input is not applied (a real deployment has full remote control).

📟 EdgeReach — unattended device fleets

Operate and recover unattended devices — kiosks, digital signage, industrial PCs, PLCs. The demo screen is an example of the industrial HMI such a device actually displays.

How it's used for real

1. Provisioning — bulk-enroll devices with the provisioning CLI, issuing a per-device enrollment bundle.
2. Resident agent — an EdgeReach agent on each device multiplexes control, telemetry and screen over one ConnectKit connection.
3. Attach via the web viewer — an operator picks a device in the browser console (ViewerGateway); the live screen opens with remote control.
4. Access & audit — RBAC permissions, short-lived tokens and per-device ACLs gate access; every session is written to a hash-chained audit.

See “Components · onboarding · console access” on the EdgeReach page.

🤝 SupportReach — consent-based remote support / MSP

A helpdesk agent or outside vendor connects to the PC a user is actively using — attended, consent-based support. The demo screen is an example of the customer desktop the agent sees, with the consent/recording banner.

How it's used for real

1. Starts with consent — the user shares a support PIN and explicitly consents before a session opens.
2. Agent attaches — the agent joins from the browser console, views the screen and controls within the consented scope.
3. Recording & audit — the whole session is recorded to a tamper-evident audit; vendor access is scope- and time-limited (PRA).
4. End — the user can end it at any time, and records never leave the org's trust boundary.

See “Web viewer console access” on the SupportReach page.

Demo vs. a real deployment

	This demo	Real deployment
Device	Synthetic screen	Real kiosk / PLC / customer PC
Access	Public · no login	RBAC login · short-lived tokens · ACL
Hosting	Run by NetServ (showcase)	Self-hosted in your trust boundary
Control	View-only (input ignored)	Full remote control · files · clipboard