Terms of Service

Effective: October 28, 2026

Revision notice (October 28, 2026): We have added provisions on the responsibilities of users of the video meeting and online class services (hosts, instructors and client institutions) and on use by children under the age of 14. View the previous version (effective September 7, 2026)

Article 1 (Purpose)

These Terms govern the rights, obligations and responsibilities between NetServ ("the Company") and users in connection with the software and related services (the "Service") provided by the Company.

Article 2 (Definitions)

• "Software" means ServerKit, ConnectKit, SessionKit and related programs and documentation provided by the Company.
• "License" means the right to use the Software granted by the Company to the user.
• "User" means an individual or entity that agrees to these Terms and uses the Service.

Article 3 (Effect and amendment)

These Terms take effect when posted within the Service. The Company may amend them within the limits of applicable law, giving prior notice of the effective date and reason.

Article 4 (Grant of license)

• Upon completed payment, the Company grants the user a non-exclusive, non-transferable right to use the Software under the applicable plan (Free/Standard/Premium; subscription or perpetual).
• The license states usage limits (such as concurrent peers) and feature scope, which the user may not exceed.
• The Free tier may be used only within the limits set in the license (e.g. 5 concurrent peers).

Article 5 (Prohibited conduct)

The user must not:

• Copy, distribute, resell or lease the license without authorization
• Circumvent or defeat license limits or technical protection measures
• Reverse-engineer the Software (except as permitted by applicable law)
• Act in violation of law or these Terms

Article 6 (Responsibilities of users of the video meeting and online class services)

• A host who opens a meeting, or an instructor or client institution that runs a class, must inform participants when using recording, server captions, or AI meeting minutes and class summaries, and obtain consent where necessary. The Company displays on screen to all participants that recording is in progress.
• For the personal data of students and participants that a client institution registers in the Service or causes to be processed, the client institution is responsible as the personal data controller, and the Company processes it under that entrustment.

Article 7 (Use by children under 14)

A person under the age of 14 may not register as a member directly. A student under 14 may use the Service only by participating in a class opened by a client institution, and only where the client institution has obtained the consent of a legal guardian.

Article 8 (Payment and license issuance)

• The user pays fees through the payment methods provided by the Company (domestic and international payment providers).
• Upon completed payment, the license is issued online.
• For subscriptions, recurring payment occurs each agreed cycle; the user may cancel before the next billing date.

Article 9 (Withdrawal and refunds)

Withdrawal and refunds are governed by applicable law and the Company's Refund Policy.

Article 10 (Provision and change of the Service)

The Company may change all or part of the Service as needed operationally or technically, giving prior notice of material changes.

Article 11 (Intellectual property)

Intellectual property in the Software and related works belongs to the Company. Granting a license does not transfer ownership.

Article 12 (Disclaimer and limitation of liability)

• To the extent permitted by law, the Company does not warrant that the Service is fit for a particular purpose.
• The Company is not liable for damages arising from causes beyond its reasonable control, such as force majeure, the user's fault, or third-party network failures.
• To the extent permitted by law, the Company's liability is limited to the amount the user paid for the relevant Service.

Article 13 (Governing law and jurisdiction)

These Terms are interpreted under the laws of the Republic of Korea, and disputes are subject to the court determined by applicable law.

Article 14 (Contact)

Questions about the Service and these Terms: joohwanatyu@gmail.com