Pricing

Priced to your scale — transparently

Products come in three families: (A) App Service run by NetServ (individual and organization subscriptions), (B) Self-hosted (on-prem) deployments, and (C) SDK-Kits for developers. ConnectKit and basic SessionKit are always free; scale up to Standard, Premium, or Suite as needed.

At a glance

🎥 App Service (NetServ-hosted)

Individual and organization subscriptions. Individuals pay per host-month; organizations per seat-month (from 5 seats) with volume discounts; participants and students are free. Pricing ↓

🏢 Self-hosted (on-prem)

Dedicated server, air-gapped, SSO and audit. Setup + license + support by quote. Quote info ↓

🧩 SDK-Kits (developers)

ConnectKit · SessionKit · DeviceKit · Server. Annual licenses by peer scale, perpetual optional. Pricing ↓

Plan legend Free = always-free basics · Standard = advanced features for commercial development/distribution · Premium = adds devices and a bundled server · Suite = bundled server and central management, full stack (for App products, Suite is the self-hosted edition). ○ = included, – = not included.

App Service (NetServ-hosted) — individual & organization subscriptions

Subscription services you use right away on servers operated by NetServ. The flagship is Meeting (video conferencing); Education, WebRTC, and Classic share the same pricing structure. Individuals subscribe per host; organizations subscribe per seat.

A-1-a. Individual — all-apps bundle pricing

A-1-b. Organization — per-seat pricing

Seat = host (meeting organizer, instructor, remote operator). The unit price equals the individual price (Standard $15 · Premium $30 per seat·month, annual billing) and is discounted by seat volume. Click a price to go to the payment rehearsal (test).

A-2. Basic vs Pro — select an app from the dropdown on the right:

Self-hosted (on-prem) — quote

The Self-hosted (Suite edition) is for organizations that need a dedicated server, an air-gapped network, or SSO / audit logs / RBAC. We add up the items below by scale and requirements and give you a quote.

ComponentPriceDetails
Setup fee (one-time)QuoteInstallation and configuration, data migration, training.
LicenseQuoteAnnual subscription, or perpetual (3× annual once + 20%/yr maintenance).
Support tierQuoteResponse times and channels per tier: see Support.

SDK products — developer connectivity

C-1. Product × plan feature matrix

ProductTierFreeStandardPremiumSuiteDescription
ConnectKit—○○○○Hole-punching/relay, UDP/TCP P2P, end-to-end encryption, AES-256-GCM, J-PAKE secure key.
SessionKitBasic○○○○Screen, input, clipboard, two-way files, JPEG-tile video, basic audio, consent gate.
Advanced (+)–○○○+ Hardware H.264 + dynamic bitrate, adaptive quality, multi-monitor, two-way audio + jitter buffer, auto-reconnect, cursor overlay.
DeviceKit—––○○Request-response RPC / streaming (feedback + result) / Pub-Sub (MQTT) / heartbeat & MQTT broker / OPC-UA server / DDS (ROS 2) / OS-independent / IoT, RMM, robotics, industry profiles.
ServerHostingSelf HostingNetServ HostingIncluded
self-run
Included
self-run
Connection server suite (coordinator/relay/gateway), node-locked signed licensing, remote monitoring. Free: run your own server, Standard: use the NetServ-operated server, Premium & Suite: server included in the package (self-install & operate). Higher tiers add central management (control-plane config-push), stronger RBAC/audit, and priority support.

C-2. Pricing ladder by peer scale

ConnectKit and basic SessionKit are always free (Free plan) (note 1). Prices below are annual, in USD; bands are by peak concurrent peers⁵.
Click a price to go to the payment rehearsal (test). Choose Perpetual on the checkout page.

Band (max concurrent peers)⁵StandardPremiumSuite
Evaluation (< 5)¹Free (100 days)——
Starter (< 25)~$290/yr² →~$590/yr →~$890/yr →
Team (< 100)~$1,200/yr³ →~$2,400/yr →~$3,600/yr →
Business (< 500)~$4,500/yr⁴ →~$9,000/yr →~$15,000/yr →
Enterprise (unlimited)–QuoteQuote (from $30,000/yr)

Perpetual: 3× the annual price once + 20%/yr maintenance

C-3. SDK license terms & notes

  • Redistribution: commercial redistribution allowed from Standard up; white-label from Premium up. Commercial apps — 3 on Standard, unlimited from Premium.
  • Overage: if concurrent peak exceeds the band, auto-upgrade to the next band next month (no service cutoff), with prior notice. Renewal: annual increase capped at 7%. Downgrades apply at next renewal (no in-period refund).
  • Support SLA: Standard email 2 business days / Premium 1 business day / Suite 4 hours (business hours) + onboarding consulting.
  • Currency/tax: prices in USD, VAT/local tax excluded; KRW billing available for Korean customers.

¹ Anonymous telemetry on + attribution shown at runtime, one commercial production app, no redistribution or white-label (terms of the always-free Free plan).
² Turn (relay egress) billing = 100 GB free + $0.15/GB beyond.
³ 500 GB free + $0.12/GB beyond.
⁴ 3 TB free + $0.10/GB beyond.
⁵ peers = peak concurrent peers connected to a coordinator/server at one time (24h rolling peak); cumulative registered devices are not billed.

Payment · subscription · perpetual

AspectSubscriptionPerpetual
Cost structureThe annual price above, recurring3× the annual price once + 20%/yr maintenance
Best whenYou want low upfront cost and flexibilityYou prefer long-term ownership

e.g. Team · Standard perpetual = 3 × $1,200 ≈ $3,600 once + ≈ $240/yr maintenance.

Payment

Prices and plan structure may be adjusted. For an exact quote, please get in touch. Refunds follow the Refund Policy.