Help

Manuals · Help center

Manuals and guides for every NetServ app, all in one place. Find your app below to open its manual, or jump straight to a web viewer or demo console.

🖥️ Classic current 0.10.7

Browser web viewer: https://gw.classic.remote-viewer.com/ · Product page: Classic

🔌 WebRTC current 0.10.3

Web viewer: https://gw.webrtc.remote-viewer.com/ · Product page: WebRTC

🎥 Meeting

🎓 Education

📦 BulkReach

📟 EdgeReach · SupportReach

🧩 SDKs · servers (developers)

See each product page and the downloads page for ConnectKit, SessionKit, DeviceKit and ServerKit docs.

FAQ

Q. Windows shows a "Windows protected your PC" warning.
A. Expected — the apps aren't code-signed yet. Click More info → Run anyway to continue.

Q. How do updates work?
A. Installed apps (Classic, WebRTC, Meeting, Education) update themselves automatically when launched.

Q. Which app should I use?
A. Classic is an installed P2P remote desktop with multi-screen monitoring (good for closed networks), WebRTC is a browser remote desktop with accounts and roles, Meeting is video meetings, Education is online classes, BulkReach is large file transfer, EdgeReach is unattended device fleet management, and SupportReach is consent-based remote support.

Q. What happens if a server goes down?
A. Classic, WebRTC and Meeting now fail over automatically to a standby server.

Q. Where do I report a problem?
A. Use the feedback board ↗ or contact us.

Can't find what you need? Contact us.